What makes an EICR unsatisfactory?
An EICR is normally unsatisfactory where C1, C2 or FI observations are recorded. C1 means danger is present. C2 means a potentially dangerous condition exists. FI means further investigation is required because the inspector cannot confirm safety without more work.
C3 observations are improvement recommendations. They should not usually make the EICR unsatisfactory on their own, but they may still be sensible to address.
What should happen next?
The duty holder should read the observations, arrange appropriate remedial work or further investigation, and keep evidence of what was done. The remedial contractor should provide suitable certification, written confirmation or an updated report depending on the work involved.
A failed EICR should not be ignored. The purpose of the report is to identify risks before they become incidents.
How TESC records can help
Where an EICR has been filed with TESC, the register can show the recorded status and help make follow-up clearer for landlords, agents, tenants and contractors.
This is especially useful where responsibility is passed between managing agents, landlords, contractors or property managers.