Letting Agent Guidance

Letting agent compliance guide

Letting agents often sit between landlords, tenants, contractors and compliance deadlines. A clear electrical safety process reduces confusion and helps prevent records being missed.

Check the EICR Register Guidance Centre

Key guidance

Use this page as part of a wider electrical safety record, especially where EICRs, remedial works, certificates and contractor records need to be checked later.

What agents should track

EICR date, outcome and renewal deadline.
Whether the report is satisfactory or unsatisfactory.
C1, C2 and FI observations requiring urgent or further action.
Remedial quotation, instruction date and completion evidence.
Contractor details, report references and certificate filing records.

Common compliance gaps

Reports stored in inboxes without a central property record.
Unsatisfactory EICRs not followed through to completion evidence.
Landlords changing contractors without updated paperwork.
Expired reports being discovered only when a tenancy renews or a property is audited.
Missing certificates after consumer unit changes or remedial work.

Good letting agent process

Store electrical records against the property, not only against the landlord.
Use reminders before expiry dates rather than waiting until the last minute.
Check that remedial evidence matches the original observations.
Use provider search and verification where a TESC-listed contractor is required.
Encourage certificates to be filed where searchable records are useful.

Keep electrical safety records traceable

TESC guidance supports safer properties, clearer compliance records and better follow-up where electrical safety issues are identified.

Where an EICR has been filed through TESC, the EICR Register can help landlords, agents, tenants and contractors check the recorded certificate status.

Check the EICR Register Verify Contractor

Related guidance

Continue through the TESC electrical safety guidance library.

Check the EICR Register

Search the TESC EICR Register to check whether an electrical safety certificate has been filed for a property.

Check the EICR Register Find a Provider